Shipping policy

Effective Date: July 18, 2026

At BYPOKE, we are committed to providing a reliable and efficient shipping experience for our customers. This Shipping Policy explains how we process, ship, and deliver your orders.

Please read this policy carefully before placing an order.

1. Order Processing Time

All orders placed through the BYPOKE website are processed after payment confirmation.

  • Order processing time: 1–3 business days

  • Orders are processed Monday through Friday.

  • Orders placed during weekends or public holidays will begin processing on the next business day.

  • Processing time may be extended during holidays, promotional periods, product launches, or periods of high demand.

Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information when available.

2. Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your order details.

Please review your order information carefully, including:

  • Product details

  • Quantity

  • Shipping address

  • Contact information

If you notice an error, contact us as soon as possible. We may not be able to modify orders after they have entered the shipping process.

3. Shipping Destinations

BYPOKE currently ships orders to eligible locations worldwide.

Available shipping destinations and methods may vary depending on:

  • Customer location

  • Product availability

  • Carrier restrictions

  • Local regulations

Shipping options will be displayed during checkout.

4. Estimated Delivery Times

Delivery times begin after your order has been processed and shipped.

Estimated delivery times:

United States:
3–6 business days

Canada:
7–12 business days

Europe:
7–15 business days

International Orders:
7–20 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, customs procedures, weather conditions, or other circumstances outside our control.

5. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Shipping destination

  • Package size and weight

  • Selected shipping method

Any applicable shipping promotions or free shipping offers will be clearly displayed on our website.

6. Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking details.

Please allow up to 48 hours for tracking information to update after shipment.

If your tracking number does not show movement immediately, this does not necessarily indicate a problem with your shipment.

7. Customs, Duties, and Taxes

International orders may be subject to additional charges, including:

  • Import duties

  • Customs fees

  • Taxes

  • Brokerage fees

These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated.

BYPOKE is not responsible for delays caused by customs inspections or unpaid customs fees.

8. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

  • Contact us immediately.

  • We will attempt to assist if the order has not yet shipped.

  • We cannot guarantee changes after shipment.

BYPOKE is not responsible for packages delivered to an incorrect address provided by the customer.

9. Lost, Stolen, or Delayed Packages

BYPOKE is not responsible for delays caused by shipping carriers or events outside our control.

If your package appears lost or delayed:

  1. Check your tracking information.

  2. Contact the shipping carrier.

  3. Contact BYPOKE customer support for assistance.

We will work with the carrier when necessary to help resolve shipping issues.

Packages marked as delivered by the carrier are considered successfully delivered.

10. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Description of the issue

  • Photos of the damaged item

  • Photos of the packaging and shipping label

Our team will review your request and determine the appropriate solution.

11. Missing or Incorrect Items

If you receive:

  • A missing item

  • An incorrect product

  • A quantity error

Please contact us within 7 days of delivery with your order details.

We will investigate and provide assistance as quickly as possible.

12. Multiple Shipments

Some orders may arrive in separate packages due to:

  • Product availability

  • Different warehouse locations

  • Shipping carrier requirements

You may receive multiple tracking numbers for a single order.

13. Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

BYPOKE

Email: contact@bypoke.shop

Phone: +1 (479) 345-1674

Address:
4710 Valley Drive
Newark, PA 19714
United States

We are committed to providing a smooth shopping experience and reliable customer support.